Privacy Policy

Privacy Policy

This privacy statement is drawn up on the basis of multiple legislative systems, including art. 13 and 14 of the European Regulation (GDPR) 2016/679.
The privacy of the users is important for "North Lake Como – Associazione Turismo e Commercio Alto Lago di Como". We have developed this Privacy Policy to provide information on how we process personal data, interaction with our customer service technicians, sending applications for employment requests and the visit of the website or other websites of the North Lake Como group.
"Personal Data" is information about an identified or identifiable person. This privacy statement, consists of the following sections:

  • Categories of Personal Data processed
  • Categories of Recipients of Personal Data
  • Transfer of Personal Data
  • Cookies and similar technologies
  • Updates to the Privacy Notice
  • Retention of personal data
  • Data Controller and Data Protection Officer
  • User rights


>Personal data that are processed when communicating with North Lake Como
When interacting with customer support operators via e-mail, telephone, online or in-person, personal information may be collected, such as name, postal address, telephone number, e-mail address and contact preferences; as well as information on North Lake Como owned products, for example the relative serial numbers. It is also possible that event logs are created to help diagnose product performance issues and to acquire service-related information or a service problem. To improve customer service, subject to current regulations, North Lake Como it can also analyze any feedback provided voluntarily through surveys submitted to the customer.

>Purposes and legal reasons
North Lake Como will use this information to provide customer support and support on products and to monitor their quality and type. The legal reason for processing this information for these purposes is the legitimate interest of North Lake Como to provide quality products assistance.
Personal data that are processed when you send applications to the human resources department for job applications:
Personal data, identifying and curricular, as well as possibly sensitive, collected from the interested party are processed and used to follow the request of the interested party and, more precisely, to proceed with the verification of the conditions for the recruitment and / or for the start a collaboration. The collection will concern only the common data; therefore the candidate will not be required to indicate those considered sensitive or health status.
The hypothesis in which the data in question must be known in terms of establishing a working relationship, with particular reference to the possible belonging of the interested party to the protected categories and to any possible medical examinations, is saved. Data processing is done by computer, electronic and paper.
Nature of the conferment and consent: The conferment of data is optional and is left to the candidate's wish to present his curriculum vitae. Regarding the data subsequently and eventually requested by the Data Controller, failure to provide the data implies the impossibility of proceeding to the verification of the conditions for the recruitment and / or start of the collaboration and, therefore, the possible establishment of the relationship with the Holder.
The consent to the treatment is not necessary as the treatment concerns data contained in the curricula spontaneously transmitted by the interested parties for the purpose of the possible establishment of a working / collaboration relationship. Equally for any sensitive data transmitted. Specific consent will be given to the processing of data at the time of the interview to the staff who will be called.

>Communication and dissemination
The collected data will not be disclosed.

>Time of conservation
The data will be kept by the Data Controller up to five years from the date of their collection, unless the work and / or collaboration relationship is established.

>Rights of the interested party
At any time it is possible for the candidate to exercise his / her rights towards the holder to request (for example) confirmation of the existence of the data, origin, purpose, update, cancellation, or exercise their right of opposition.

North Lake Como uses third-party cloud services as required by law.

North Lake Como gives personal data to third parties only in the legally prescribed framework.

Cookies are small text strings that the sites visited by the user send to his browser (desktop, tablet and mobile). The information entered by cookies can be of different nature, have different purposes and persist in the user's computer for a different period of time.

>Technical cookies
All cookies that are used for correct navigation and use of the website, such as session cookies or navigation cookies.

>Third party cookies
Third-party cookies are cookies set by a website other than the one you are currently visiting.

>Profiling cookies
These are cookies that are used to create user profiles for the purpose of being able to subsequently present advertising content that is more similar to his tastes and, consequently, improve the performance of the advertising campaign.

North Lake Como uses only technical cookies for the proper functioning of the website and implements the third-party cookies of Google Analytics. For the latter, however, North Lake Como adopts tools that reduce the identifying power of cookies and the third party does not cross link information collected with others already available. For this reason, a specific consent from the user on the use of cookies is not required.
Advertising tools, profiling or social plugins are not used (Facebook, Twitter, etc.).
You can still delete or block the use of cookies by following the procedure provided by the manufacturer of your browser (Chrome, Firefox, Safari, Explorer, Opera ...). Disabling cookies may however prevent the site from functioning properly.

We reserve the right to occasionally update this Privacy Policy with the addition of new products, in relation to the improvements made to our offers and technological and regulatory developments. To find out when the Privacy Statement was last changed, refer to the date shown in "Last Updated" at the top of the page. Any changes will be valid when the new version of the Privacy Notice will be published.
In the case of material changes, we will send a notification to you and, if required by current legislation, we will obtain consent.

>Retention of personal data
We will keep your personal data for the entire period in which the account North Lake Como will be active and for the deadlines set by law in the case of contractual obligations or required by tax regulations. In addition, in "User Rights" you can view a description of the right to cancel.

>Data Controller and Data Protection Officer
ersonal data collected by North Lake Como are checked by North Lake Como at Via Regina Levante, 2 – 22015 Gravedona ed Uniti (CO). The data protection manager of North Lake Como resides at the same address.

If the user resides in the European Union, in accordance with the General Data Protection Regulation, he has the right to request from North Lake Como access, rectification or deletion of personal data, data portability, limitation of processing of personal data, the right to object to the processing of personal data and the right to lodge a complaint with the supervisory authority. If you are a resident outside the European Union, you may have similar rights under local laws.
If the user wishes to exercise his right to limit or oppose the processing of data, he must contact the European Data Protection Officer of North Lake Como at "North Lake Como – Associazione Turismo e Commercio Alto Lago di Como" Via Regina Levante, 2 – 22015 Gravedona ed Uniti (CO).

By using this site, you accept this Privacy Policy.